Custom API connector

Connect customer systems and internal workflows.

Every organisation has systems that do not fit a standard connector list. Bridgly supports a custom connector pattern so internal systems can publish governed events into the intelligence layer.

Custom APIs

governed connector pattern

Webhook events
Schema-backed payloads
Permissions
Classifications
Customer APIs

Internal systems can become evidence

Custom APIs allow customer-specific workflows, approvals, incidents, revenue events, learning signals, or operational events to participate in Bridgly's context.

Schema and permission fields matter

Custom events should carry enough structure to support evidence paths, access decisions, and measurement rather than becoming untrusted text blobs.

  • Schema validation
  • Permission scope
  • Classification
  • Owner context

Close the improvement loop

Custom systems can provide the outcome signals needed to measure whether recommendations, nudges, or workflows actually improved the business.

Evidence examples

Signals become evidence paths.

Internal event

Workflow status from customer system

Outcome

Business result or milestone

Permission

Scope carried at ingestion

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